Read YOUR TOUR Terms & Conditions, including booking policies, passport & visa requirements, travel protection, cancellations, refunds, and guest responsibilities to ensure a safe and seamless travel experience.
Booking your trip with YOUR TOUR is simple and convenient. You can make your reservation directly through our website at www.yourtournow.com
, contact our travel specialists by phone, or send us a message via Viber or Messenger at +1 (646) 453-4610. You may also reach us by email at info@yourtournow.com
, assem@yourtournow.com
, or safwat@yourtournow.com
Our experienced travel consultants are ready to assist you with custom itinerary planning, pricing information, and personalized travel arrangements. We work closely with you to create a journey that matches your interests, travel style, and budget—ensuring a smooth and memorable travel experience.
Travelers are responsible for ensuring all required travel documents are valid and up-to-date. Passports must be valid for at least six months beyond your travel dates, and some countries require a full blank page for entry stamps.
It is your responsibility to check with the relevant consulate or visa agency for specific entry requirements. YOUR TOUR strongly recommends reviewing visa requirements well before travel. Visit our website for guidance on necessary documents.
Life can be unpredictable, and even well-planned trips may be affected by unforeseen events. YOUR TOUR recommends purchasing Travel Protection for coverage including:
Trip cancellation or interruption
Medical coverage for illness or injury
Baggage loss or delay
Emergency medical evacuation
Travel Protection may be purchased anytime before your final payment. Premiums are non-refundable after a 10-day review period. Travelers must be medically able to travel at the time of purchase. For full plan details, including coverages, benefits, limitations, and exclusions, visit: yourtournow.com/insurance/
The CFAR option allows travelers to cancel their trip up to 72 hours prior to departure for reasons not covered by standard Travel Protection. CFAR must be purchased together with Travel Protection.
For tours, a future travel credit will be issued for the full trip cost minus deposits, airline fees, amendment fees, and insurance premiums.
For cruises, a future travel credit equals 50% of the trip cost minus deposits, airline fees, amendment fees, and insurance premiums.
CFAR credits are valid for two years from the original departure date, are non-transferable, and have no cash value. Airline fees vary and may be non-refundable; future air credits must be used with the same airline. Rebooking deadlines vary by airline.
Upon receipt of full payment by the final due date, YOUR TOUR will email all travel documents, including tickets and itineraries, approximately 21 days prior to the start of services. This ensures travelers have sufficient time to review and prepare for their journey.
All children under 18 must travel with a responsible adult. Minimum age requirements vary by program:
Escorted & Deluxe Tours: 8 years
Discovery Tours: 12 years
European River Cruises: 16 years
Walking Tours: 16 years
Custom Group Tours: 8 years
Rwanda & Uganda Programs: 15 years
Antarctica Programs: 12 years
Independent Galapagos Programs: 8 years
Independent Iceland Northern Lights Programs: 6 years
Discounts may apply for children under 12 sharing a room as a third occupant. Most hotels do not permit minors to occupy a room without an adult. Adults accompanying children are responsible for their safety, including providing necessary safety equipment (e.g., child/infant seats).
If a child under 18 is traveling with only one parent or with adults other than their legal guardians, a notarized authorization letter must be provided, specifying the travel dates and signed by the parent(s) or legal guardian.
Prices are per person based on shared twin occupancy. They do not include personal expenses such as:
Laundry, beverages, wines, and food outside of the included menu
Passport or visa fees
Travel Protection (Insurance) premiums
Foreign port taxes, unless indicated in the package
Prices are accurate at the time of publication but may fluctuate due to airfare or service availability. YOUR TOUR reserves the right to adjust prices in the event of human or computer errors.
If a lower land package price is available after booking, a travel credit equal to the difference may be issued, valid for one year toward a new YOUR TOUR booking.
Refunds are available for passengers who decline a price adjustment, provided a written cancellation is submitted within five days of notification.
Deposit:
A non-refundable deposit is required at the time of booking:
Standard reservations: $300 per person
Antarctica, Armenia, Australia**, Canada cruises, Discovery Brazil, Galapagos cruises, Georgia, Greenland, India cruises, New Zealand, Norway cruises, USA cruises: $500 per person
Uganda: $800 per person
Rwanda: $1500 per person
Travel Protection premiums are not included in the deposit and may be paid anytime prior to final payment.
Full Payment:
Standard reservations: 90 days prior to departure
Cruises in Antarctica, Canada, Greenland, Galapagos, India, USA: 120 days prior
Instant Purchase Airfare or Packages: at time of booking
Special events or customized groups may have earlier payment deadlines as indicated on the invoice
Late Payment:
Outstanding balances past the due date may result in automatic cancellation and applicable cancellation fees.
Last-Minute Bookings:
Reservations must be made at least 6 days prior to departure. Confirmed bookings are subject to cancellation penalties; unconfirmed bookings will be fully refunded.
Form of Payment:
All payments are in USD. Accepted methods include:
Wire transfer ($25 transfer fee applies)
Major credit or debit cards (no third-party cards accepted)
Payments within 30 days of departure must be via credit/debit card.
Refunds:
Refunds are processed to the original payment method, up to the total amount paid.
Upon receipt of full payment by the final due date, YOUR TOUR will email all travel documents, including tickets and itineraries, approximately 21 days prior to the start of services. This ensures travelers have sufficient time to review and prepare for their journey.
Changes to confirmed reservations such as destination, travel date, or passenger replacement may be requested before the final payment deadline.
• Changes made before final payment are subject to an amendment fee of $50 per passenger.
• Changes made after the final payment date may be treated as cancellations and will follow the applicable cancellation policy.
Certain destinations and specialized programs may have stricter policies, where deposits become fully non-refundable when modifications are made. These exceptions will be clearly indicated during booking.
Optional tours and airport transfer services may be modified up to 7 days prior to departure without amendment fees.
Air reservations may be cancelled without penalty prior to ticket issuance. After tickets are issued, airline change penalties and fare differences may apply.
Custom group bookings may have different amendment policies, which will be specified in the group agreement or invoice.
All cancellations must be submitted in writing through the cancellation request form available on the Contact Us page of our website.
Cancellation fees are calculated based on the date YOUR TOUR Now receives written notification and are applied to the total payment received excluding insurance premiums and airline ticket costs.
Standard cancellation charges:
• More than 91 days before departure: $300 per person
• 90 – 31 days before departure: 50% of total trip cost
• 30 – 2 days before departure: 90% of total trip cost
• 1 day or less before departure: 100% of total trip cost
Some specialized destinations or cruise programs may have different cancellation terms due to supplier policies.
Travel protection premiums are non-refundable after the initial review period.
If a traveler cancels from a shared room, the remaining guest may be required to pay a single supplement.
Travelers requiring special assistance, including those with mobility limitations, hearing or visual impairments, or medical conditions, should notify YOUR TOUR at the time of booking.
Our tours may involve walking, stairs, uneven terrain, or fast-paced itineraries. Guests requiring assistance must travel with a companion capable of providing the necessary support.
Tour managers and staff cannot provide individual physical assistance such as:
• Lifting passengers
• Pushing wheelchairs
• Assisting with boarding transportation
YOUR TOUR reserves the right to decline or remove participation if a traveler’s condition may pose a safety risk to themselves or others.
Any related expenses will be the responsibility of the traveler.
YOUR TOUR offers air travel arrangements as a convenience for travelers. Airline services are provided by independent carriers and are subject to each airline’s rules and policies.
Passengers must provide accurate travel information including:
• Full legal name as shown on passport
• Date of birth
• Contact details
• Passport or identification information
Name discrepancies may require ticket re-issuance and additional airline fees.
Airlines may change flight schedules, routing, or aircraft type without prior notice. YOUR TOUR is not responsible for such operational changes.
Seat assignments are requested as a courtesy but are not guaranteed and may be modified by airlines.
Hotel accommodations are provided in standard twin or double rooms with private facilities unless otherwise specified.
Room types, bed configuration, and connecting rooms are subject to availability and controlled by the hotel.
Check-in time is generally after 4:00 PM, while check-out time is usually before 12:00 PM.
Hotels may vary in size, style, and amenities depending on the destination. In certain locations, air conditioning may operate seasonally or according to local energy regulations.
YOUR TOUR reserves the right to substitute accommodations with hotels of similar standard when necessary.
Included meals are based on local cuisine and restaurant set menus or buffet service.
Vegetarian options are generally available; however specialized dietary needs such as:
• Vegan
• Gluten-free
• Low-sodium
• Religious dietary restrictions
may not always be available in every destination.
Dietary requests should be submitted at the time of booking, but cannot be guaranteed.
Transfers between airports, hotels, and ports are included when specified in the itinerary.
These services are typically provided by private vehicles, minibuses, or motor coaches depending on group size.
Arrival transfers are guaranteed for up to one hour after scheduled arrival time. Delays beyond that period may require passengers to arrange alternative transportation at their own expense.
Passengers booking land-only tours may purchase transfers separately.
YOUR TOUR prioritizes the safety and wellbeing of all travelers. We maintain strong partnerships with local tour operators and continuously monitor travel conditions.
Passengers are encouraged to:
• Stay aware of their surroundings
• Protect personal belongings
• Follow guidance from tour managers and local authorities
Travelers should also review official travel advisories from the U.S. Department of State or their country’s government prior to departure.
All passengers must complete a Passenger Agreement confirming their acceptance of YOUR TOUR’s terms, policies, and liability provisions.
Travel documents will only be issued once the Passenger Agreement has been completed.
Bookings may be cancelled if the agreement is not completed prior to travel.
YOUR TOUR acts as a travel organizer and does not own or operate airlines, hotels, transportation providers, or other service suppliers.
These services are provided by independent contractors, and YOUR TOUR Now cannot be held responsible for their actions, omissions, or operational decisions.
We are not liable for circumstances beyond our control including:
• Natural disasters
• Government actions
• Weather conditions
• Airline disruptions
• Political events or civil unrest
Travelers participate in all tours and activities at their own risk.
By accessing or using www.yourtournow.com
, you agree to the terms and conditions governing this website.
While we strive to maintain accurate and updated information, the website content may occasionally include errors or changes. YOUR TOUR reserves the right to update or modify website content without prior notice.
The YOUR TOUR AI assistant is designed to provide travel information and recommendations automatically.
Although we continuously improve our AI systems, responses may occasionally contain inaccuracies or outdated information.
Travelers should verify critical travel details directly with our support team.
YOUR TOUR disclaims liability for any decisions made solely based on AI-generated content.